Thank you for registering your win
Thank you for registering your win
Next Steps
1
An Onyx Gaming support officer will give you a call to confirm all your details (9am to 5pm Monday to Friday). They will let you know about the delivery driver (step 2).
This is unless you have already spoken to an Onyx Gaming support officer.
2
The delivery driver will give you a call to arrange a suitable time for delivery. The delivery driver will call on Mondays (between 4pm to 5pm) to arrange deliveries for the week.
Note Monday is NOT when the delivery will be made.
3
Upon delivery, the delivery driver will ask for your Fixed Prize Jackpot Wins Details Register, Jackpot Receipt Voucher and a Driver’s Licence for proof of identity. They will then give you a Delivery Docket with the prize as receipt of delivery.
Fixed Prize Jackpot Details Register Example
Jackpot Receipt Voucher Example
Proof of Identity – Driver’s Licence Example
NOTE: If you are not the winner and are acting as the winner’s contact, please advise the winner that they must be present on delivery as the driver will request for photo identification upon delivering the prize. The only exception is if the winner signs a Statutory Declaration to advise otherwise, and you have notified Onyx Gaming 48 hours ahead of the scheduled delivery time.