Gaming Management
Full Service or Advisory Agreements
Whether you’re after a complete gaming solution or you’d like to pick and choose, we have gaming agreements to suit any venue.
We aim to be the best in gaming
With a background in gaming and hospitality management, we’ve experienced the gaming industry from both sides.
We understand how challenging it can be to run a compliant and profitable gaming floor, and how hidden costs can eat into margins. We support our clients along every step of the journey. We handle the gaming product – so you can get back to running your business.
There are no asterisks on an Onyx invoice. What you see is what you pay for. Instead of charging extra for click-and-go deployment, or monitoring, or TITO ticketing, we offer the full gaming suite at one fixed price. It’s set and forget, so you can trade – and trade effectively.
Full Service
Enjoy the benefits of a complete gaming solution
Our Full Service Agreement includes our full suite of gaming services.
Our Full Service Agreement includes a comprehensive range of gaming products and services.
Machine Supply
We offer flexible contracts for the supply and installation of EGMs and gaming systems. Whatever you need, we can deliver.
Machine Maintenance
Operational Strategy
Floor Layout & Designs
Based on years of industry experience, we can design effective gaming floor layouts that utilise the maximum potential of any venue space.
Gaming Deployments
With a structured approach, our team can manage and implement the installation of new and trending games into any venue.
Gaming Product Supply
We have access to an extensive catalogue of new and trending games, and the knowledge to put the right game in the right place.
TRAC Gaming System
Automate payouts, reduce staffing costs and improve your customer’s experience with our unique TRAC system. We offer a local TITO support line – 365 days a year.
TRAC Reconciliation
Meet regulatory requirements with real-time reporting and streamline the revenue audit process.
TRAC Loyalty
Grow your member base, analyse which incentives work, and regularly reward loyal patrons with vouchers, bonus points and prizes.
TRAC TITO Support
Jackpots Suite
Data Analysis
Responsible Service of Gambling
Regulatory Compliance
Venue Marketing
Individual options for bespoke solutions
Have specific needs? We have options for you to pick and choose from with our Advisory Agreements.
Advisory Agreements
Get advice from gaming and hospitality experts
With our Advisory Agreements, we can help manage the design, development and deployment of bespoke gaming machine networks.
Pick and choose, with everything you need, all in the one place.
Machine Advice
We can provide strategic advice on which machines will best suit a venue. Machine Supply is only available on our Full Service Agreements.
Machine Maintenance
Onyx can handle all your gaming machine maintenance. There’s no need for multiple supplier agreements and third party relationships.
Operational Strategy
We have extensive experience in hospitality management and wide area gaming networks. Onyx can get your floor running smoothly.
Floor Layout & Designs
Based on years of industry experience, we can design effective gaming floor layouts that utilise the maximum potential of any venue space.
Gaming Deployments
With a structured approach, our team can manage and implement the installation of new and trending games into any venue.
Gaming Product Supply
We have access to an extensive catalogue of new and trending games, and the knowledge to put the right game in the right place.
TRAC TITO Gaming System
Automate payouts, reduce staffing costs and improve your customer’s experience with our unique TRAC system. We offer a local TITO support line – 365 days a year.
TRAC Reconciliation
Meet regulatory requirements with real-time reporting and streamline the revenue audit process.
TRAC Loyalty
Grow your member base, analyse which incentives work, and regularly reward loyal patrons with vouchers, bonus points and prizes.
TRAC TITO Support
We provide gaming machine preventative service & maintenance support, system support, system development and specialist advice.
Jackpots Suite
Onyx oversees the design, supply and management of jackpots. We’re the leading jackpot brand developer in Victoria.
Data Analysis
With web application reporting and extensive analytics, we can quickly figure out what’s making you money – and what isn’t.
Responsible Service of Gambling
Struggling to understand your RSG obligations? We can help with policy development, stakeholder engagement and code compliance.
Regulatory Compliance
Onyx supports the implementation of responsible gambling initiatives and other regulatory requirements across different jurisdictions.
Venue Marketing
Opt-in to run strategically designed promotional campaigns to increase patron engagement and membership activity.
Only pay for what you need
Onyx can provide a range of gaming and advisory services, but we also tailor packages to suit your business. Just looking for a TITO ticketing system? No problem. Want advice on RSG? We can do that, too. Whatever you need to generate reliable and compliant gaming revenue.
The right choice for your venue
Choose between a complete or bespoke solution. Speak to us today to review the best possible gaming agreement for your venue.